Last Updated: October 6, 2025
At Oakland Paint Pros (oaklandpaintpros.com), also referred to as "Oakland Paint Pros," "we," or "us," we value your privacy. This policy outlines the information we collect, how we use it, who may receive it, and the choices available to you. By using oaklandpaintpros.com or any website that references this policy, you agree to these terms.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our advertising and apps on third-party sites when they reference this policy
This policy does not cover information gathered offline or on websites we do not operate.
Information We Collect
We gather information in three ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your painting request (property location, interior or exterior work, surface type, project timing, budget expectations, color choices, and any special instructions)
- Photos of your home or project area that you decide to upload
- Any other details you send through our contact or quote request forms
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or engagement history
- Service request verification and fraud screening
- Advertising and analytics data, including email activity
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you and remember your preferences
- Track website performance and improve our painting service pages
- Tailor content and service suggestions
- Support advertising for our interior and exterior painting services
Most browsers allow you to block or remove cookies. Some features of the Website may not function properly without them. Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with advertisers to present ads based on your interests, such as painting services in the Oakland and East Bay area. Those partners may use identifiers like IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our residential and commercial painting services
- Handle your free estimate and service requests
- Connect you with our painting professionals for your Oakland-area project
- Communicate about scheduling, project updates, and support
- Personalize your experience and our marketing
- Support analytics, research, and service development
- Detect, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Contractors
If you request a quote or painting service, we may share the necessary details with our painting professionals and subcontractors so they can complete your project in Oakland and nearby areas.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and operate our business, including providers for analytics, security, payments, support, and marketing. They may access personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting. Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse our painting service pages without sharing personal data, but we cannot provide free estimates or process service requests without it.
- Marketing emails: You can unsubscribe through the link in our emails. This will not stop messages from painters or contractors we already shared your project request with.
- Cookies: You can manage cookies through your browser settings or the opt-out links above.
Access and Control
You may request to:
- See the data we hold about you
- Correct inaccurate information
- Delete data, subject to legal or operational requirements
- Raise concerns about how we use your data
Please use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The purpose of the processing
- Legal obligations
- Whether the purpose can be met in another way
Security
We use administrative, technical, and physical safeguards to help protect personal information. Sensitive submissions are sent over SSL. Even so, no method of transmission or storage is completely secure.
Children's Privacy
The Website is not designed for children under 18. We do not knowingly collect information from children under 13. If you are under 13, do not submit a service request. If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
Request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared information
- Specific pieces of personal information we maintain about you
Right to Delete
Request deletion of personal data collected from you, subject to exceptions.
Right to Correct
Request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money. We may share information for targeted advertising, which may be considered "sale" or "sharing" under California law. To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact details below and include "California Privacy Request" in your message. If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the previous calendar year. Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents. If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time. When we do, the "Last Updated" date will change. Your continued use of the Website means you accept the updated terms.
How to Contact Us
Oakland Paint Pros
Attn: Privacy Policy
Oakland, CA
To submit California requests or opt out of sale/sharing, contact us and include:
"California Privacy Request" or "Do Not Sell or Share."
